Liberty's Promise

Liberty's Promise

For more than 15 years Liberty Funerals has been serving the Sydney community from our Granville and Chatswood locations.

We are proud of our reputation, which has been built on integrity, honesty and trust and is reflected by our unwavering professionalism and commitment to providing high quality services and sound advice.

Our dedicated team of qualified funeral directors chose this profession out of their genuine desire to help and care for people. They are committed to serving the families in the community and strive to be progressive without forgetting the traditional values of their community.

The Liberty Funerals ethos is that we treat every person as if they are part of our very own family, and we and our staff promise to continue this service into the future.

Liberty Funerals is proud to be an Australian business. We are committed to meeting and exceeding the needs of every family we serve. We do this by helping you with the decisions that make a funeral service a meaningful and heartfelt experience for you and your family. We provide dignified, respectful funeral services for all faiths and communities.

Complaints Procedure

Liberty Funerals takes pride in providing the highest levels of service to the families that choose us but understand that, at times, you may feel there are issues that have not been resolved to your satisfaction.

To ensure the families we serve have the opportunity to make their feedback known, we have in place a complaints resolution procedure. Complaints can be made at one of Liberty Funerals’ funeral homes, via the contact form on this website or by filling in our customer survey which is sent approximately 21 days after the funeral service.

Once your feedback is received by Liberty, you will be contacted by your funeral director who will respond to your feedback quickly and efficiently and will seek to find a resolution you are happy with.